The effect of customer incivility on employees’ work effort and intention to quit: Mediating role of job satisfaction

Doğantekin A., Boğan E., Dedeoğlu B. B.

TOURISM MANAGEMENT PERSPECTIVES, vol.45, no.101066, pp.1-17, 2023 (SSCI)

  • Publication Type: Article / Article
  • Volume: 45 Issue: 101066
  • Publication Date: 2023
  • Journal Name: TOURISM MANAGEMENT PERSPECTIVES
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, CAB Abstracts, Index Islamicus
  • Page Numbers: pp.1-17
  • Yozgat Bozok University Affiliated: Yes