Negative e WOM as a Response to Brand Failures Evidence from an Online Brand Community


Özbölük T.

International Conference on Information Technology and Systems, Amsterdam, Netherlands, 6 - 07 December 2016, pp.141-146

  • Publication Type: Conference Paper / Full Text
  • City: Amsterdam
  • Country: Netherlands
  • Page Numbers: pp.141-146
  • Yozgat Bozok University Affiliated: Yes