Akademik Veri Yönetim Sistemi
Digital Health, sa.11, ss.1-29, 2025 (SCI-Expanded)
Objective: With the digitalization of objects and spaces, healthcare services are being reshaped globally, creating many
potential applications. This study aimed to determine the application potential of remote healthcare services (RHS) in a hospital
by considering the experiences, interests, and suggestions of health professionals, and examples of useful applications
that can be used, developed, or invented for healthcare systems.
Methods: A semi-structured, face-to-face interview survey was conducted with 176 healthcare professionals working at
Bozok University.
Results: Branches with the highest practice experience were internal medicine, cardiac, pediatric, infection, and orthopedics.
Experienced participants rated the usability of “Consultation,” “Support,” and “Monitoring” applications higher than other
apps, and indicated that they would prefer to use them for themselves (η²≤0.12). Requirements adequacy was lower for
older adults, internal/surgical branches, and physicians than for other groups (η²≥0.05). Application categories showed
a significant relationship (0.4 ≤r≤0.8, p < 0.05). Several variables significantly explained the models (p < 0.001): application-
usability (64%), user-demand (64%), and requirements-adequacy (25%). Professionals’ demand (r =0.83) was more
strongly correlated to usability than patient demand (r =0.63). Health professionals (N =105) from 17 branches provided
57 available, 51 developable, and 19 innovative application recommendations. These were coded according to application
type, critical features, presence, integration status, and usefulness.
Conclusion: RHS’ application potential in a hospital was revealed considering demographic factors and application categories
based on health professionals’ experiences, practical interests, and suggestions, with a strong, comprehensive, and upto-
date methodology. The findings have the potential for international application and can contribute to implementing useful
and developing original applications.