The Effect of Perceived Management Skills on Trust in Supervisors: The Mediating Role of Supervisor Support


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Altıntaş M., Palabıyık N., Yıkılmaz İ.

JOURNAL OF MEHMET AKIF ERSOY UNIVERSITY ECONOMICS AND ADMINISTRATIVE SCIENCES FACULTY, cilt.11, sa.2, ss.758-777, 2024 (ESCI)

Özet

The purpose of this study is to determine the mediating role of supervisor support in the effect of management skills perceived by employees on the level of trust in supervisors. The sample of the study, in which quantitative research design was adopted, consists of employees in small and mediumsized enterprises operating in Kırşehir. Data were collected from 417 people reached by convenience sampling method through online survey. Smart-PLS statistical program was preferred to analyze the collected data. In line with the results obtained from the research, it was concluded that supervisor support has a partial mediating role in the effect of management skills on the level of trust in supervisors. Based on the research findings, it can be said that perceptions of management skills should be improved to increase trust in supervisors. In addition, it should be taken into consideration that perceptions of supervisor support will also be effective in this process.