Akademik Veri Yönetim Sistemi
Kilis 7 Aralık Üniversitesi Beden Eğitimi ve Spor Bilimleri Dergisi, cilt.9, sa.1, ss.1-12, 2025 (Hakemli Dergi)
Purpose:Passolig is an electronic ticketing system operating in Turkey. It has been implemented by the Turkish
Football Federation in accordance with Law No. 6222 on the Prevention of Violence and Disorder in Sports. It
started on April 19, 2014, which corresponds to the 30th week of the 2013-14 Super League season and the 36th
week of the 1st League. The first match in which the application was implemented was played between Kayseri
Erciyesspor and Trabzonspor, and 285 spectators with Passolig cards attended this match. In the conducted
research, the aim was to investigate the Electronic Ticket System implemented in the Spor Toto Süper Lig and
Spor Toto 1. Lig across Turkey, to present the Electronic Ticket Application by researchers, and to offer
suggestions for the development of the application in the future. The effects of the Electronic Ticket Application
on European football were examined and compared with Turkish football. Material & Method: The sample of
the study consists of 324 individuals selected through random sampling from the population. For data collection
in the conducted research, a 22-question survey form created by Ayhan Baykara, which gathers the opinions of
spectators using electronic tickets for entry to football matches, was used. In the analysis of the data obtained
from the research, the IBM-SPSS 20 software package was used, utilizing frequency, percentage calculation, and
cross-tabulation techniques. Findings: 39% of the football spectators stated that the Passolig Electronic Ticket
application facilitated the entrance to the match, while 39% stated that the application did not end the black
market. 59% of the spectators think that the Passolig application enables more women and child spectators to
come to the stadiums. While 60% of the participants think that the Electronic Ticket Application should
continue, 40% of the participants think that the application should be cancelled and the old system should be
returned. In addition, 34% of the participants stated that the application was introduced to prevent violence and
disorder, 33% to facilitate ticket sales, 16% to prevent black marketing and 17% for other reasons. Conclusion:
As a result of the study, 53% of the sports fans who participated in the research stated that violence, incidents
and negative cheering decreased; 43% stated that it became easier to purchase tickets for entering the matches;
60% stated that the Electronic Ticket Application should continue. 57% of the participants argued that individual
penalties should be given instead of applying the penalties to the entire tribune. In addition, 56% of the
participants stated that security guards do not make photo matching at the entrance to the match and 83% stated
that the Passolig Electronic Ticket Application reduces the number of spectators coming to the stadiums and
therefore it is unnecessary for football matches. As a result of the research, it was suggested that the Electronic
Ticket System should be developed by conducting more comprehensive studies and taking into account the
opinions of sports fans, security measures should be made more reliable and functional, and penalties should be
applied only to individuals involved in crime, not to the entire tribune.