Research Information System
EUROPEAN SOCIETY OF MEDICINE, vol.12, no.12, pp.1-12, 2024 (Peer-Reviewed Journal)
ABSTRACT
Objective: Health workers perform vital functions such as protecting, improving, treating and rehabilitating the health of individuals who make up the society. Satisfying health workers professionally, keeping financial livelihoods at a sufficient level, and improving living and working conditions are important factors in fulfilling these duties. Support with material and moral incentives, which will increase the job satisfaction and quality of life of health personnel, will also encourage the new generations to make their professional choices in the field of health sector. For this reason, it is important to identify the factors that negatively affect job satisfaction and quality of life, and to take measures against them, and to increase the job satisfaction and quality of life of employees. In this study, it is aimed to determine the factors affecting the job satisfaction and quality of life of healthcare workers, especially during the pandemic period, and to guide managers.
Methods: This descriptive, cross-sectional study was conducted with a sample of 317 healthcare workers at Tokat Gaziosmanpasa University Hospital between October 2021 and January 2022. Job satisfaction was assessed using the Minnesota Job Satisfaction Scale, while the World Health Organization Quality of Life- Bref (WHOQOL-Bref) scale was employed to measure quality of life. Data were analysed using IBM SPSS Statistics 20. Statistical significance was set at p<0.05.
Results: The average internal, external, and overall job satisfaction scores were 3.42±0.65, 2.98±0.70, and 3.25±0.63, respectively. Quality of life scores for the sub-dimensions were as follows: general health 59.14±17.93, physical health 70.0±16.90, psychological health 66.0±15.07, social relationships 65.64±14.64, and environmental health 58.36±10.7. Correlation analysis revealed a positive relationship between job satisfaction and quality of life (p<0.001). Factors associated with higher job satisfaction and quality of life included being married, having children, having a higher education level, and voluntarily choosing their profession.
Conclusion: Job satisfaction and quality of life levels among hospital staff were moderate during the pandemic. These findings highlight the need for policies that enhance job satisfaction and quality of life among healthcare workers, particularly during crises such as pandemics. Continuous and effective strategies are essential to ensure healthcare worker retention and to maintain efficient healthcare services.
Keywords: Coronavirus Disease-2019, Job Satisfaction, Quality of Life, Healthcare Workers.